Returns & Exchanges

At Hawkins New York, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original boxes and include the provided packing slip to ensure your return is processed correctly.

3

Print and Attach Label

Download and print the prepaid shipping label from the portal, then securely affix it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; your refund will be issued once the items are inspected at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing